Terms of Use
Updated August 20th, 2026
These Terms of Use (“Terms”) are a legally binding agreement between you and Say Adios LLC, doing business as Zozy (“Zozy,” “we,” “us,” “our”), governing your access to and use of our website(s), mobile applications (iOS/Android), and related services that reference these Terms (collectively, the “Services”).
Company and Contact
Say Adios LLC (d/b/a Zozy) 2209 South First Street, Austin TX 78704 Email: support@zozy.app
By accessing or using the Services, you agree to these Terms and to our Privacy Policy (incorporated by reference). If you do not agree, do not use the Services.
1) What Zozy Does
Zozy is a tool that helps you decide whether something is worth buying. You photograph an item in the real world, and Zozy helps identify it and shows decision-support outputs such as an estimated fair value (the “AI Estimate”), comparable listings drawn from third-party retailers and marketplaces (“Comps”), and a plain-language verdict on the asking price (for example, “Great Price,” “Good Price,” “Fair Price,” or “High Price”). You can record your decision (for example, mark it bought, save it to a wishlist, or pass), and track your items and decisions over time in a personal inventory.
To produce these outputs, the Services perform a reverse-image search on the photo you capture, and may read an item’s price from a price tag visible in your photo using on-image text recognition. You can always correct or enter the asking price yourself.
Zozy is a decision-support and organization tool. Zozy is not an insurance company, broker, adjuster, appraiser, financial or investment advisor, or legal service provider, and the Services do not constitute financial, investment, insurance, tax, or appraisal advice.
2) Eligibility
You must be at least 13 years old to use the Services. If you are under 18 (or the age of majority where you live), you may use the Services only with the consent and involvement of a parent or legal guardian who agrees to these Terms.
3) Changes to the Services and These Terms
We may modify the Services or these Terms at any time. Changes are effective when posted (with the updated date above). Your continued use after changes means you accept the revised Terms.
4) Your Account and Security
To use certain features of the Services, you may need to create an account. When you do, you agree to:
• provide accurate information and keep it current
• maintain the security of your login credentials (including any third-party sign-in methods you use, such as Sign in with Apple or Google)
• notify us promptly at support@zozy.app if you suspect unauthorized access to your account
• take responsibility for activity that occurs under your account
You are responsible for any activity that occurs through your account, including activity by others you allow to access it. We are not liable for losses caused by unauthorized access resulting from your failure to safeguard your credentials.
We may require you to verify your identity or take additional security steps at any time. We may suspend or terminate accounts that we believe have been compromised, used in violation of these Terms, or used in a way that poses risk to Zozy, other users, or third parties.
You may not share your account, transfer it to another person, or create an account on behalf of someone else without their authorization. You must be eligible to use the Services under Section 2.
You may delete your account at any time from within the app. Deletion is handled as described in our Privacy Policy and in Section 13 below.
5) Your Content (Item Data)
A. Your Content
“Content” means the information you upload or enter into Zozy, including item photos, receipts, warranty documents, serial numbers, item notes, asking prices and other values you enter, and any other item-related data, as well as messages you send to our team through the in-app Chat.
You retain ownership of your Content.
B. License to Operate the Service
To operate the Services, you grant Zozy a limited, non-exclusive, worldwide license to host, store, process, reproduce, and display your Content solely to provide and improve the Services, consistent with our Privacy Policy.
C. Your Responsibilities
You represent that you own or have rights to the Content you upload or send and that it does not violate law or third-party rights. You agree not to upload or send:
• illegal content
• malware or harmful code
• content that violates others’ privacy or IP rights
• highly sensitive data you do not need for the Services (e.g., account credentials, full payment card numbers)
D. AI, Reverse-Image Search, and Automated Processing
To identify items and generate estimates, the Services send the photo you capture, and the item details you enter, to third-party providers for processing. This includes:
• third-party AI providers, which receive your photo and item details to identify the item and generate a value estimate; and
• a third-party reverse-image search provider, which receives your photo in order to return visually matching products and their current listed prices.
The specific providers, the data each one receives, and their data-handling commitments are identified in our Privacy Policy. We ask for your agreement to this processing in the app before you take your first photo. If you do not agree to this processing, do not use the photo-capture features — the Services cannot identify items or produce estimates without it.
We do not use your private Content to train generalized AI models unless you separately opt in, as described in our Privacy Policy.
E. In-App Chat
The Services include a Chat feature that lets you send text messages to the Zozy team. Chat messages are delivered to our team through Slack, as described in our Privacy Policy. Chat is a support and feedback channel only: we do not guarantee response times or availability, and responses from our team are general information subject to the disclaimers in Sections 1, 7, 14, and 15. Do not use Chat for emergencies or to deliver legal notices; legal notices and formal requests (including privacy requests) should be sent to support@zozy.app.
6) Storage, Syncing, and Availability
A. Where your data is stored
Zozy is a cloud-backed service. Your Content may be stored and processed on Zozy’s systems and with cloud infrastructure providers we use to operate the Services (collectively, “Zozy Infrastructure”). Your Content may also be stored on your device (e.g., cached copies) depending on your device settings and app functionality.
B. Syncing across devices
If you log into Zozy on multiple devices, the Services may sync your Content across those devices.
C. Storage and usage limits
We may impose reasonable limits on storage, file size, and usage depending on your plan. We may change these limits over time. Current plan limits are described in Section 9 and are shown in the app.
D. Backups
While we take reasonable measures to safeguard Content, you are responsible for maintaining backups of important information you store in Zozy. No service is immune from outages or data loss.
E. Service continuity
We do not guarantee uninterrupted availability, uptime, or error-free operation.
7) Estimates, Comps, Verdicts, and Disclaimers
To help you evaluate a possible purchase, Zozy provides decision-support outputs, including: (a) an AI Estimate, an algorithmically generated estimated value or value range for an item; (b) Comps, pricing and listings drawn from third-party retailers and marketplaces; and (c) a verdict on the asking price (for example, flagging an item as a “Great Price” or a “High Price”). These are estimates and informational tools only, and may be inaccurate, incomplete, or out of date.
You acknowledge and agree that:
• The AI Estimate is an automated estimate. It is not a professional appraisal and is not a guarantee of an item’s value or of any price at which you could buy or sell it.
• Comps reflect asking prices from current, active third-party listings (what sellers are currently asking), not completed or “sold” prices. Asking prices are frequently higher than the prices items actually sell for. Comps are not a guarantee of resale value.
• Item identification is automated and may be wrong. A reverse-image search can return a visually similar but different product, which may in turn affect the estimate and the verdict. You should confirm that the identified item matches the item in front of you before relying on any output.
• Where an asking price is read automatically from a price tag in your photo, that reading may be inaccurate. You are responsible for confirming the asking price.
• Where we do not have enough pricing information to reach a conclusion, the Services will say so (for example, “Limited Data”) rather than provide a verdict. An absent verdict is not a judgment about the item.
• Verdicts are informational only and are not advice or a direction to buy, sell, hold, or pass on any item.
• Nothing in the Services is financial, investment, tax, insurance, or appraisal advice, and Zozy is not your advisor, broker, agent, or fiduciary.
• You are solely responsible for your own purchase, sale, and pass decisions, and for independently verifying any value, price, condition, authenticity, or other information before acting on it.
• To the fullest extent permitted by law, Zozy is not liable for any decision you make, or any loss, cost, or missed opportunity you incur, in connection with buying, declining to buy, selling, or passing on any item.
8) Sharing Your Results
The Services let you share an individual item’s result — for example, as a generated image summarizing the item, its price, and its verdict — through the channels available on your device, such as Messages, email, or social apps. When you do, the content you select is transmitted through that channel, which is outside Zozy’s control and governed by that provider’s own terms and privacy policy.
Zozy does not list, sell, or transmit your items to any third party automatically. Any sharing happens only at your direction. If you follow a link to a third-party retailer or marketplace, you leave the Services, and that third party’s terms and privacy policy govern your activity there.
9) Subscriptions, Billing, and App Store Terms
Zozy offers a free plan and a paid plan.
Free plan limits: The free plan includes a limited number of AI Estimates per calendar month (currently 10). The allowance resets at the start of each calendar month. We may change this allowance over time; the current allowance and your remaining usage are shown in the app.
Paid plan: Zozy currently offers an annual subscription priced at $39.99 per year, which removes the monthly estimate limit. Pricing may vary by region and is subject to change.
Payment and Billing: Payment will be charged to your Apple ID account at the time of purchase. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.
Auto-Renewal: Your subscription will automatically renew under the same terms, and your account will be charged within 24 hours prior to the end of the current period for the renewal at the then-current price.
Managing and Canceling Subscriptions: You can manage or cancel your subscription at any time through your Apple ID account settings. Cancellation will take effect at the end of the current billing period. You will continue to have access to the subscription features until that time.
Free Trials and Promotions: If Zozy offers a free trial or promotional period, any unused portion of the trial will be forfeited when you purchase a subscription, where applicable. At the end of any trial period, your subscription will automatically convert to a paid subscription unless canceled in accordance with the terms above.
Price Changes: Zozy reserves the right to change subscription pricing at any time. Any price changes will be communicated to you in advance and will take effect at the start of the next billing period. Continued use of the subscription after the price change constitutes your acceptance of the new price.
Refunds: All purchases and subscriptions made through the Apple App Store are subject to Apple’s payment and refund policies. Zozy does not issue refunds directly. To request a refund, please contact Apple Support.
Access and Termination: Zozy reserves the right to suspend or terminate access to subscription features if you violate these Terms. Upon cancellation or termination, your access to paid features will end at the conclusion of your current billing period.
10) Acceptable Use
You agree not to:
• use the Services unlawfully
• attempt to access accounts or data not yours
• scrape, reverse engineer, or exploit the Services except as permitted by law
• interfere with security, authentication, or rate limits
• use the Chat to send abusive, threatening, or harassing messages, or spam
• use the Services to build a competing product using non-public aspects of the Services
We may suspend or terminate access for violations.
11) Intellectual Property
Zozy and its licensors own the Services, including software, design, branding, and all non-user content. Except for the limited right to use the Services under these Terms, no rights are granted to you.
12) Feedback
If you provide feedback, suggestions, or ideas, you grant Zozy the right to use them without restriction or compensation.
13) Suspension and Termination
We may suspend or terminate your access at any time for security, abuse prevention, legal compliance, or Terms violations.
You may delete your account at any time from within the app. If you delete your account, we will handle your Content consistent with our Privacy Policy and retention practices (including possible backup retention for limited periods).
14) Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT ESTIMATES, COMPS, VERDICTS, ITEM IDENTIFICATIONS, OR CONTENT STORAGE WILL BE ERROR-FREE OR THAT THIRD PARTIES WILL ACCEPT OR RELY ON OUTPUTS.
15) Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ZOZY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR PURCHASE, SALE, OR PASS DECISIONS.
TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO ZOZY FOR THE SERVICES IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR $100 IF YOU PAID NOTHING).
Some jurisdictions do not allow certain limitations; in such cases, limits apply to the maximum extent permitted.
16) Indemnification
You agree to defend, indemnify, and hold harmless Zozy and its affiliates, officers, employees, and agents from claims arising out of:
• your use of the Services
• your Content
• your breach of these Terms
• your violation of law or third-party rights
17) Governing Law; Venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Except where prohibited, exclusive venue for any permitted court action is state or federal courts located in Travis County, Texas.
18) International Use
If you access the Services from outside the United States, you understand your information may be transferred to and processed in the United States and other countries where our service providers operate.
19) Third-Party Listings and Marketplace Content
The Services display item listings, product titles, images, prices, and related content originating from third-party retailers and marketplaces, retrieved through a reverse-image search provider and other third-party application programming interfaces. This content is created and supplied by third parties, is not verified by Zozy, and may be inaccurate, incomplete, unavailable, or change at any time. The particular retailers and marketplaces that appear vary from item to item and may change without notice.
Zozy is an independent service. Zozy is not affiliated with, sponsored by, endorsed by, or partnered with any retailer, marketplace, or search provider whose content may appear in the Services. Product names, marketplace names, and logos are the trademarks of their respective owners, and any references to them are for identification only.
If you follow a link to a third-party retailer, marketplace, or website, you leave the Services, and that third party’s own terms and privacy policy govern your activity there. Zozy is not responsible for third-party sites, listings, sellers, transactions, pricing, or content.
20) Contact
Questions about these Terms?
Email support@zozy.app
Say Adios LLC (d/b/a Zozy) 2209 South First Street, Austin TX 78704